Balai Besar Sertifikasi Elektronik (BSrE) increases their on-premises database uptime by 30% with ClusterControl
Operating under Indonesia’s National Cyber and Crypto Agency, the BSrE is responsible for issuing secure digital signatures and certificates to over 745 agencies. As digital initiatives have scaled, so has their remit and the complexity of their operations. Consequently, they needed to move away from time-consuming, inconsistent manual efforts to efficient, reliable automation. ClusterControl was the only platform to tick all of the boxes for their on-prem implementation, helping them recapture and redeploy time and significantly improve database reliability.
Operating under the National Cyber and Crypto Agency (BSSN), Balai Besar Sertifikasi Elektronik (BSrE) is Indonesia’s primary government-run electronic certificate authority. BSrE issues secure digital signatures and certificates to over 745 agencies — including central and local governments and public universities. More than 90% of its users rely on BSrE’s e-signature services to ensure document integrity and efficiency in public-sector operations.
Rifky Izdihar Haidi, Head of IT Infrastructure and Database, leads the group responsible for physical servers, virtual machines, and all database applications. As digital initiatives have expanded, so have the complexity and performance demands on underlying operations.
The on‑prem challenge
On‑prem environments often lack access to comprehensive, full‑lifecycle automation solutions for database operations, a gap that exposes teams to slower deployments, and implementation errors, and scaling limitations.
“We are clustering our databases across data centers making managing and deploying the database clusters a challenge.”
Rifky Izdihar Haidi, Head of IT Infrastructure and Databases
This was the situation at BSrE, where clustering their SQL databases across multiple data centers had become increasingly time-consuming and error-prone, with the team provisioning each database node individually and manually monitoring their health.
Solution evaluation
BSrE’s team initially handled deployments manually until they recognized the need for a centralized solution tailored to their on-prem needs. After evaluating options, they selected ClusterControl by Severalnines, citing its comprehensive support for database deployment, monitoring, and automation in on‑premises environments. No other tools met their criteria, making ClusterControl the clear choice.
Key Selection Drivers:
- Full-lifecycle automation for on‑premises database clusters
- Centralized visibility into health, performance, and alerts
- Rapid deployment and configuration capabilities
Measurable results & benefits
ClusterControl was deployed across BSrE’s four data centers in under one week, without external support. IT staff leveraged it to onboard their SQL clusters, configure automated provisioning workflows, and centralize monitoring all through the platform, resulting in;
- Drastic improvements in productivity, with provisioning time cut from hours to minutes and monitoring duties decreased by 8 hours.
- 30% increase in uptime thanks to real-time health status monitoring, enabling the team to proactively address faults.
- Reduced risk of misconfiguration with standardized automation, resulting in fewer errors and safer rollouts.
- Faster onboarding, enabling new hires to contribute more quickly.
"By using Severalnines, I'm highly satisfied as it significantly boosts my productivity and simplifies tasks that used to take much more time and effort."
Rifky Izdihar Haidi, Head of IT Infrastructure and Databases
BSrE plans to expand its ClusterControl deployment as digital certificate usage grows. The team is also exploring open-source innovations, particularly those with AI-driven automation.
Wrapping up
As the march toward digitalization continues, AI use cases emerge, and interest in on-premises and hybrid deployments builds, BSrE’s success highlights the critical need for tools tools like ClusterControl that are uniquely positioned to eliminate manual bottlenecks and reinforce operational reliability at scale for those who are implementing their stacks in these environments.
Looking to improve your on-prem or hybrid data ops’ reliability? Explore ClusterControl and install it in 10 minutes to launch your first cluster with our 30-day free trial today!
Summary
Full-lifecycle automation on-premises
ClusterControl is the only platform they found on the market that provides comprehensive automation for on-prem environments.
Reduced operational overhead
BSrE’s IT Infra and Database team saves 8 hours a day thanks to ClusterControl’s centralized monitoring capabilities.
Quantifiable uptime improvements
Rifky estimates that ClusterControl has helped them increase their database uptime by around 30%.
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